Terms & Conditions
The following terms and conditions apply to all use of and orders placed on henriettesagfjordshop.com. Henriette Sagfjord reserves the right to revise the terms and conditions at any time. Customers are responsible for keeping themselves updated with any changes. By using the webstore and/or placing an order, you confirm that you have read and accepted the Terms and Conditions.
Please make sure that you have read and understood the Terms and Conditions before you place an order. Products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation by email.
Shortly after placing your order you will receive an order confirmation by e-mail including your order number, details of the order and delivery details. Please note that the confirmation e-mail is an acknowledgment that I have received your order. If you fail to receive an order confirmation 24h after placing an order, please contact me at the contact form on site.
If the items purchased are in stock, I will fulfil your order. Once the order has been fulfilled, a shipping confirmation will be sent to your e-mail with all the shipment details. If the item(s) for some reason is out of stock, you will be notified by e-mail.
Prices on henriettesagfjordshop.com are shown in Norwegian Krone (NOK). Prices are as advertised from time to time. Henriette Sagfjord holds the right to change prices, correct incorrect prices on all orders as well as finale sales. If a price is incorrect, this may compel Henriette Sagfjord to cancel the purchase and refund any amount paid in the best way.
If the package is not picked up by the customer and it incurred costs as a result of this, the customer is liable for the additional costs and will be charged all costs and expenses associated with the return shipment. This includes shipping costs, taxes, fees for pre-payments, return costs, or any other added charges.
All prices on henriettesagfjordshop.com are displayed without shipping charges.
I accept Visa and MasterCard. All transactions are securely processed by Stripe. Henriette Sagfjord does not store any credit card information.
As of now all of my artwork are shipped worldwide. I ship economic by using Bring/Posten.
Henriette Sagfjord does make sure to produce the images as close as the colour and appearance of the items on the website as technically possible. However, it can not guarantee 100% image accuracy due to various computer monitor calibrations, screen quality and settings at the user end.
You have the right to return your order within 14 days from receiving the order. The right applies only if the product and its original packaging can be returned in the same condition as when received (undamaged box and pouch, and hangtags still attached).
Before returning the product, you are required by law to contact me within 14 days of receiving the order, and return it within 14 days of contacting me. Goods should be protected in a box or plastic bag. Return shipping is paid by the customer.
Read more about returns on my webshop.
All your personal information is handled under strict confidence. Personal data collected from customers online consists of name, address (both shipping and billing addresses), email address and telephone number. Henriette Sagfjord may also store information regarding your purchases, information regarding product and size, and purchase price and date.
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